Support

Contact and help

A question, a recording problem, a request about your data: write to us. Answers to common questions are below.

This translation is provided for convenience. The French version is the legally binding one.

Write to us

Describe what is happening and, if possible, on which device and which browser. For a specific video, include its link.

contact@antony-rouxel.com

Send an email

Frequently asked questions

How do I sign in?

With your Google account, by clicking “Sign in”. Bulleo then asks you for access to your Google Drive, limited to the files it creates.

Where are my videos?

In your Google Drive, in the “Bulleo” folder. Bulleo only has access to the files it created itself. You can also choose, in the “Where to save” setting, to keep the video on your device, instead of Drive or in addition to it.

How do I share a video?

The video's link is copied as soon as you stop recording. Paste it wherever you want. A video is not private: anyone who has its share link can watch it, including the link to the file in your Drive. Only send it to the people concerned.

How do I delete a video?

Delete it from Bulleo. Its link then shows “Video not found” and the file goes to the trash of your Google Drive, which Google empties after 30 days. You can also empty the trash yourself.

How do I delete my account?

In settings, click “Delete my account”. The deletion is immediate: your account and your videos' data are erased, and Bulleo loses access to your Google account. You can also write to contact@antony-rouxel.com from the address linked to your account. Your videos stay in your Drive, with their link sharing: delete them or change their sharing in Drive if needed.

How do I remove access to my Google Drive?

From the Third-party apps page of your Google Account. Bulleo will no longer be able to save to your Drive until you authorize it again.

On Mac, the camera, microphone or screen does not record

macOS asks for your permission for each of these. To give it afterwards:

  1. open System Settings, then Privacy & Security;
  2. in Camera, Microphone and Screen Recording (the name varies depending on the version of macOS), turn on Bulleo;
  3. quit and then reopen Bulleo.

In a browser, permission is given from the icon to the left of the address bar.

Report a video

If a video shared with Bulleo seems unlawful to you, send us its link and the reason for the report.

Publisher

COACHING BUSINESS 360, an SAS with share capital of €1,000, SIREN 894 654 458, 9 chemin du Pontet, ZAC du Pontet, 69380 Civrieux-d'Azergues, France. Publication director: Antony Rouxel. Hosting provider: Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, United States.

See also the privacy policy and the terms of use.